Privacy Policy

Last updated: [Nov, 2025]

1. Introduction

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you use our product and access our website [Website URL] (together, the “Services”). By using our Services, you consent to the practices described in this policy.

2. Information We Collect

a. Information you provide to us

Registration data: your name, email address, contact information, password (which we store only in encrypted form).

Profile information: information you choose to submit through our product (for example uploaded files, text, configurations).

Payment and billing data, if applicable (such as billing address, payment method, invoicing).

Communications: when you contact us for support or inquiries, we collect the content of that communication.

b. Information collected automatically

Device and usage information: your IP address, browser type and version, operating system, device identifiers, timestamps of use, pages/features accessed, error logs.

Cookies and similar technologies: we and our service providers may store cookies, web beacons, and other tracking technologies to recognize you, understand usage patterns, and improve our Services.

3. How We Use Your Information

We use your information for the following purposes:

To provide, maintain and improve our Services including feature development and troubleshooting.

To authenticate your access and maintain your account.

To process payments, invoices, and related billing.

To communicate with you, including sending updates, security alerts, and support responses.

To analyze usage and trends so we can optimize performance and user experience.

To detect, prevent and respond to security risks, fraud or abuse of the Services.

To comply with legal obligations or enforce our terms.

4. Sharing of Information

We will not sell your personal information. We may share your information as follows:

With service providers and contractors who help us operate the Services (such as hosting providers, payment processors, analytics services). These providers are contractually required to keep your data confidential and only use it as we instruct.

With law enforcement, government authorities or other third parties if required by applicable law, legal process, or to protect our rights, property or safety.

In connection with a corporate transaction such as a merger, acquisition or asset sale, where your data may be transferred or subject to different terms — we will provide notice before the transfer and the relevant change in ownership.

With your consent (for example if you specifically agree to share your data with a partner service).

5. Data Retention

We retain your personal information as long as necessary to fulfil the purposes outlined in this policy, including providing the Services and for legal, accounting or reporting requirements. If you request deletion of your account, we will delete or anonymize your personal data unless we are required to keep it by law or for legitimate business purposes (e.g., to prevent fraud).

6. Security

We implement commercially reasonable technical, administrative and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration or destruction. While we strive to use secure technologies, no system can guarantee absolute security and we cannot promise or ensure the security of your information.

7. International Transfers

Our Services are based in the United States. Your information may be transferred to and processed in the U.S. and other countries where our service providers operate. By using our Services, you consent to this transfer of your information to another country and to our processing of your information as described in this policy.

8. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you.

The right to correct or update inaccuracies.

The right to request deletion of your personal information (subject to exceptions).

The right to object to or restrict our processing of your personal information.

The right to receive a copy of your personal data in a portable format.

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA) including the right to know what categories of personal data we collect, disclose, or sell and the right to opt-out of sale of your personal data (note: we do not sell your personal data).

To exercise any of these rights or make requests, please contact us at [contact email]. We will respond to your request consistent with applicable law.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to personalize your experience, remember your preferences and analyze how our Services are used. You can disable cookies via your browser settings; however, doing so may affect certain features of the Services.

10. Children’s Privacy

Our Services are not directed to children under the age of 13 (or such other age as required by local law). We do not knowingly collect personal information from children under that age. If we become aware of having collected data from a child under that age, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date at the top, and if changes are material we may provide additional notice (for example via email). Your continued use of our Services after the update constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Phone: +1 (202)-319-1115

Email: support@stratesfy.com

Website: http://octopus.stratesfy.com/